Getting governance right at your club

Kevin Fish has seen the good, the bad and the highly dysfunctional. An authority on governance best practice, he shares his insights on how clubs can do better

It is accepted within our industry that high levels of membership satisfaction at clubs are generally underpinned by excellent collaborative governance, which can be best described as the staff and the elected volunteers pulling together effectively, in the pursuit of goals that secure the current and future success of the club....